Privacy Policy

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Rules for privacy

To protect our customers, Tapentadol-Australia has a strict policy that you can read below. If you have any more questions, please call our Customer Service team. We store and handle any personally identifiable information you give us in a way that is safe, private, and follows the rules in this privacy policy.

If someone tries to use your personal information without your permission, we will take the proper technical and organisational steps to stop them. For example, we secure your information according to industry standards.

We may take personal information from you if you give it to us so we can provide our services. It could include, depending on the service,

  • Name Age Type.
  • Date of birth; address for billing and delivery.
  • Information about orders and bills.
  • Email address.
  • Number(s) of phones.
  • It also keeps a protected copy of your login password.

For your safety, we only safely send your financial information to our Digital Merchant Provider, who does what we tell them to do.

Cookies let our website remember who has been there before. Cookies allow us to tailor your visits to our website to your specific tastes. You can turn off cookies by changing the settings on your computer. There are links on this website that take you to other websites that have their privacy policies. We are not in charge of these privacy policies.You agree to the risks of the Internet when you give us your information. You won't hold us responsible for any loss of your data unless we've broken our duty of care to you.

Safety of Data Privacy

What are cookies?

It's possible to browse the internet on a computer, tablet, or phone; a website may keep cookies on those devices. Cookies are used to remember important information that makes certain features work. For example, they can remember what's in your shopping basket or whether you're logged in while you browse. Not your credit card number, name, or date of birth, cookies don't store that information. Cookies don't hurt your computer, and stay active for a long time. Some remain on your computer until you close your browser, while others can stay active for weeks or months.

How we make cookies work

We use our cookies and cookies from other companies to improve your browsing experience and ensure our site works properly. These are some of the ways we use cookies.Give you the chance to create an account, place orders, and pay, Don't forget the things you put in your box,Remember the things you've been looking at so you can quickly and easily return to something you looked at before, Make buying more enjoyable.

What kinds of cookies do we use?

There are both session cookies and permanent cookies on our site. This type of cookie works from when you log in to the site until you log out. It deletes session cookies when you log off. Once you leave a website, persistent cookies will still be there. Required Without a doubt, Unfortunately, cookies are necessary for our site to work. If you stop them, you might not be able to use a shopping basket or pay for something. Cookies that track visitors' activities anonymously collect information. We use the information to improve your next experience and find problems that other people may be having.

How it works: Cookies make our site look and feel different for each visitor. A functionality cookie, for instance, will remember your username and the language you want to use the next time you come. Getting specific or advertising Cookies sends you ads that are more relevant to what you're doing on the web. A cookie on our site keeps track of what you click on and may share that information with other groups, like marketers. These cookies can also help us determine how well an ad strategy performs. Authorised groups can use third-party cookies on our site to help run our services.

If I turn off Cookies, what will happen?

You might be unable to shop or access important parts of our site if you remove or turn off cookies. It's easy to find more information about cookies online, such as how to change your computer settings to turn off cookies.

Analytics from Google

You can add on Google Analytics Opt Out ,Click on the link above to stop Google from using cookies on your computer.

Get in Touch

Please contact us if you want to know more about the information we have about you or if you want to make changes or edits.

The Data We Gather

No matter how anonymous or not, we will NEVER sell any information to a third-party agency. We keep all the information we get from the site safe in line with current data security laws. This information is necessary for the service to work and for our doctors to be able to make smart choices about your care. Our computers are safe because they have a firewall, Cloudflare security , and regular Norton security scans that keep the data secure.

  • So that we can give you the services you ask for.
  • To get in touch with you if there is a question or concern about your order.
  • For legal and auditing reasons keep medical records.
  • To keep track of what people do on our site so that we can make it better for them.
  • Every so often, to send emails and/or text messages advertising new services or deals. You can stop getting these at any time.
  • We don't get or keep any information about your credit card.
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Fast, discreet delivery.

Delivered in secure, plain packaging on fully tracked delivery from just £20.

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100% AUS-based pharmacy.

Our team of doctors and pharmacists, and our support staff, are all AUS-based.

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Free advice and support.

Have a question? Telephone support is always free; Monday - Friday, 9am - 5pm.