Returns & Refund Policy

Return and Refund for Tapentadol Read it before ordering Tapentadol online in Australia

It is important to note that Tapentadol-Australia does not sell or handle any prescription drugs. If you give us the wrong, misleading, or missing information, we are not responsible for any loss or damage because you use a prescription drug you get from a third-party partner pharmacy. We try our best to keep the information on our site, like descriptions of products and services, up to date. However, we don't promise or suggest that the information on our site is correct, complete, or up to date in any way, whether directly or indirectly. The pictures of the goods on our site only show you what they look like. If you depend on the truth of the images on our site, including the items' packaging, you do so at your own risk.

All of the items on our site are always subject to supply. During the consultation, you must let us know if you need a certain brand of medicine we recommend. We will not refund you if the pharmacy can't do what you requested or if the product you asked for isn't accessible. Here are the steps you need to take to stop or get a refund for tapentadol-australia services only.

Returns and money back

For safety reasons, our policy doesn't allow any medicines to be returned, and we can't sell drugs that have been returned. There are laws in Australia that say you can't return drugs. Every pharmacy has to follow these laws. You can take any unwanted or unused medicine to a nearby drugstore, and they will safely remove it. To keep things clean, you can't return cosmetics or personal items.

Please remember that we will begin working on your order soon. As soon as you ask us to start the service, you agree that you cannot cancel the order, even if the Australian Consumer Law 2011 say you can. To keep things clean, you can't return cosmetics or personal items. There are laws in Australia that say you can't return medicinal goods.

You can only stop an order before it is processed, and you should email the Customer Service team right away at info@tapentadol-australia.com with your order number and the word "CANCEL" in the subject line. People who want to return things must pay for the postage and keep track of them. If you wish to return an item, it must be undamaged, unopened, and in its original package. If, for some reason, any goods are flawed, damaged, delivered incorrectly, or not what was described, any problems must be reported as soon as possible after receiving the product.

Tracked couriers deliver all goods, and they may need a signature. Once the customer has the tracking number, they can check it at any time to make sure someone is there to accept the package. Suppose you're away from home to receive the packages, and they can't fit through your door. In that case, the courier should leave a note telling you how to reschedule delivery or pick up your order from a nearby depot if no one is available to accept delivery.

You are in charge of setting up re-delivery. We will send your package back to you if you don't pick it up from the courier or if you don't reschedule delivery or pick it up from a delivery centre after it fails to be delivered. They will be thrown away after 14 days, and you won't be able to get your money back. Customers are responsible for paying extra delivery fees when changing their delivery dates.

Changes to plans

If you bought something that will be sent to you by mail, you can cancel your order until the medication is sent. Your right to cancel the order stops on the date of the dispatch confirmation, which is when we let you know that we've accepted your order. At that point, we have a contract with each other. When you make an order, our prescribers can issue prescriptions within minutes or hours. If this happens, you will be responsible for the $10.00 prescription fee but can get a full refund on all other costs, such as the medicine and postage.

Gets back

We hope that any medicine you buy from us will work well for you. But if you want to send medicine back to us because it is:

• damaged or not working as stated
• There will be no extra charges for delivery; we will fully repay the cost of the medicine.

We will credit or debit the card you used to pay with the money you want back. If the card you used to pay expires before we can give you your money back, please call us and give us the information for your new card.